Dooinwell - Service Update – Issue Ongoing – Detalles del incidente

Sistemas funcionando con normalidad

Service Update – Issue Ongoing

Resuelto
Interrupción mayor
Iniciado el hace 6 mesesDuró alrededor de 11 horas

Afectado

Aplicación Dooinwell

Interrupción mayor de 6:09 PM a 9:06 PM, Rendimiento degradado de 9:06 PM a 5:10 AM

Aplicación de enlace Dooinwell

Interrupción mayor de 6:09 PM a 9:06 PM, Rendimiento degradado de 9:06 PM a 5:10 AM

Notification and Alerts

Interrupción mayor de 6:09 PM a 9:06 PM, Rendimiento degradado de 9:06 PM a 5:10 AM

Actualizaciones
  • Resuelto
    Resuelto

    The incident caused by a Google Cloud disruption has now been fully resolved. Google completed mitigation steps, and all impacted services have returned to normal operation.

    During the incident, users were unable to submit check-ins, and missed check-in alerts were delayed. These functionalities are now fully restored, and the system is operating as expected.

    Thank you for your patience and understanding throughout this issue.

  • Supervisando
    Supervisando

    We’re now observing signs of recovery following an earlier disruption caused by a Google Cloud incident. Google has taken mitigation actions, and systems are progressively stabilizing.

    During the incident, users were unable to submit check-ins, and missed check-in alerts were not sent in real time. These alerts are now being delivered with some delay as the system catches up.

    We continue to monitor the situation closely and will post further updates here. Thank you for your patience and understanding.

  • Identificado
    Identificado

    We’re currently experiencing an outage due to a wider incident affecting Google Cloud services, which is impacting the app's performance.

    We're actively monitoring the situation and will restore full functionality as soon as the issue is resolved on their end.

    We’re really sorry for the inconvenience and appreciate your patience in the meantime.